Fully Managed Service
Do you need experienced hands and minds when it comes to handling a server? Here is what our Fully Managed Service covers:
- System securing & hardening
- Installation & configuration of necessary software
- Software upgrades and updates
- Pro-active monitoring
- Instant notifications - one of our engineers are notified and dispatched straight away to your server in case it ever goes down
- Remote backup configuration up to 5GB of disk space (for more space check out our Backup Space plans)
- 3rd party software best effort support
- 24/7 technical support for any issues you may experience
- Consultancy and improvement advising included
We deal with servers and let you focus on growing your business.
Semi Managed Service
Don't require fully managed services, but rather just maintaining of default software? Semi Managed Service may just
be the right plan for you then:
- Installation & configuration of cPanel or Direct Admin
- 24/7 monitoring
- Instant notifications - one of our engineers are notified and dispatched straight away to your server in case it ever goes down
- 3rd party software best effort support
- 24/7 technical support for any issues you may experience
Per Incident Support
Not needing any general support but just in rare cases when something breaks? Our support charges will depend on the
issue, however as a guide we charge either £10 per support request or £35 per hour, depending on the issue.
